Frequently Asked Question
Get Questions?
How often can I schedule house cleaning services?
We offer flexible scheduling options to accommodate your needs. Whether you require weekly, bi-weekly, monthly, or one-time cleaning services, we can customize a cleaning schedule that works best for you.
What is your cancellation policy?
We understand that plans may change, and we try to accommodate rescheduling requests whenever possible. If you need to cancel or reschedule a cleaning appointment, please notify us at least 24 hours in advance.
Are your cleaners insured and bonded?
Yes, all our cleaners are fully insured and bonded for your peace of mind. We prioritize the safety and security of our clients and their properties.
What cleaning products and equipment do you use?
At Galvan Housekeeper Cleaning, we use high-quality cleaning products and equipment that are effective and safe for your home or office. If you have specific preferences or requirements, please let us know, and we will do our best to accommodate them.
Will the same cleaner come to my property for every visit?
We strive to provide consistency in our service, and whenever possible, we will send the same cleaner or team to your property. However, there may be occasions where a different cleaner is assigned due to scheduling or unforeseen circumstances.
How long will it take to clean my home or office?
The duration of the cleaning service depends on various factors, including the size of the property, the scope of work, and the condition of the space. We can provide you with an estimated time frame during the in-person estimate.